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Website & Software AMC Plans | Hyper Software

Annual Maintenance Contract (AMC) for Websites and Software

An annual maintenance contract keeps your website, app or software healthy all year for a predictable fee. Hyper Software's AMC plans cover updates, security, backups, monitoring, bug fixes and small changes, with response times written into the agreement, whether we built your system or someone else did.

What a Website and Software AMC Covers

An AMC (annual maintenance contract) is a yearly service agreement for ongoing support and upkeep of a technology system. Typical inclusions:

  • CMS, framework, plugin and library updates.
  • Security patches and malware scans.
  • Daily or weekly off-site backups, with restore tests.
  • Uptime and SSL monitoring.
  • Bug fixes for existing features.
  • A set number of hours for small changes (text, images, minor layout).
  • Speed checks.
  • Server and PHP version health checks.
  • Monthly report.
  • Priority support channel (email, WhatsApp, ticket).

Development Technologies

Technologies & Video

What's Usually Not Included (Read This First)

  • New features or new pages beyond the change hours.
  • Full redesigns.
  • Third-party costs: hosting, domain, paid plugins, SMS or API credits.
  • Content writing and SEO campaigns (unless added).
  • Fixing problems caused by changes made by others outside the AMC.

Getting this list in writing avoids most AMC disputes.

AMC Plan Comparison

Feature Basic Standard Premium
Updates and security patches Monthly Weekly Weekly + urgent patches
Backups Weekly Daily Daily + extra off-site copy
Uptime monitoring Yes Yes Yes, with faster alerts
Bug fixes Yes Yes Yes, priority
Change hours per month 1 to 2 4 to 6 10+
Response time (critical) Next business day Same business day Within a few hours
Monthly report Short Detailed Detailed + call

Exact hours and response times are confirmed in each contract.

Annual Maintenance Contract (AMC)

Client Testimonials

What Our Clients Say About Our
Annual Maintenance Contract (AMC)

Average Rating

4.9

(25) Customer reviews

Business website bilkul premium quality ki bani hai. Mobile responsive design aur clean layout ki wajah se customer experience bahut achha ho gaya. Highly recommended.

KS

Komal Sharma

Admin Manager

Website launch hone ke baad customer enquiries me noticeable increase hua. SEO aur speed optimization ka result clearly dekhne ko mila. Excellent work.

MB

Mohit Bansal

Store Owner

Hamari old website ko completely redesign kiya gaya. Naya design modern, fast aur user-friendly hai. Business ki online image aur strong ho gayi.

AC

Arun Choudhary

IT Manager

Best IT company in India for website and app development. Jaipur based team but serving nationwide.​​​​​​​

AK

Anjali Kumawat

Managing Director

good professional lucking work in team. I am very happy all work in my webside. All services very nice Thank you sir​​​​​​​

VS

Vedic Sharma

Client

AMC vs Pay-Per-Fix

  Pay-per-fix AMC
Cost Unpredictable Fixed
Updates and backups Often skipped Done regularly
Response time Whenever available Agreed SLA
Prevention None Built in

Our AMC Onboarding Process

  1. Audit: code, server, versions, backups, security.
  2. Fix urgent risks found in the audit.
  3. Agree scope, plan and SLA.
  4. Set up monitoring, backups and access.
  5. Monthly maintenance cycle and reports.
  6. Renewal review with recommendations.

Not sure where to start? Call or WhatsApp Hyper Software on +91 9079282750 or email info@hypersoftware.in for a free first consultation about Annual Maintenance Contract (AMC).

Annual Maintenance Contract (AMC)

AMC Cost

System Indicative yearly cost
Small business website ₹6,000 to ₹25,000 per year (about US$75 to US$300)
eCommerce store ₹20,000 to ₹80,000 per year
Custom web application ₹40,000 to ₹2,50,000 per year
Mobile app (Android + iOS) ₹50,000 to ₹2,50,000 per year

AMC fees often fall around 15% to 25% of the original build cost per year for custom software, depending on scope. Hosting and third-party fees are separate.

Maintain It Yourself or Sign an AMC?

If you have an in-house developer with time, you can manage updates yourself. Most small businesses don't, and maintenance slips until something breaks.

  DIY maintenance AMC
Consistency Depends on time Scheduled
Security response Slow Planned
Knowledge if staff leave Lost Documented

Faq's

Frequently Asked Questions for Annual Maintenance Contract (AMC)

What is an annual maintenance contract for a website?

It's a yearly agreement where a provider maintains your website: updates, security, backups, monitoring, fixes and small changes.

Small business website AMCs usually cost ₹6,000 to ₹25,000 per year. Stores and custom software cost more.

Updates, security patches, backups, monitoring, bug fixes, small change hours and monthly reports.

New features, redesigns, third-party fees and content campaigns, unless added to the contract.

Yes. We audit it first, fix urgent issues and then start the AMC.

It depends on the plan, from next business day to a few hours for critical issues, written in the contract.

This is set in each contract. We explain the policy clearly before you sign.

Yes. We maintain Android and iOS apps, including OS updates and store requirements.

Yes. We maintain custom web apps, CRMs, ERPs and portals.

Hosting is usually separate, but we can manage it for you.

Common Maintenance Mistakes

  • Skipping updates for months, then updating everything at once.
  • Backups on the same server.
  • No record of passwords and access.
  • AMC with no written response times.

How We Helped: A Typical AMC Client

A school's admission website and fee portal were built by a vendor who had shut down. Plugins were two years out of date and there were no backups. We audited the system, fixed a vulnerable plugin, set up daily off-site backups, moved it to a supported PHP version and started a Standard AMC. During the next admission season, the portal stayed online and small updates like new fee notices went live within hours.

Why Choose Hyper Software for AMC

  • Clear scope, exclusions and SLAs in writing.
  • We support systems built by other vendors.
  • One team for websites, apps, servers and databases.

People Also Search For

  • Website maintenance services
  • Software maintenance services
  • Mobile app maintenance
  • Security updates services
  • Data backup services
  • Remote IT support

 

People Also Ask

Common Questions & Answers Annual Maintenance Contract (AMC)

A yearly contract for maintenance and support of software, covering updates, fixes and help.

Updates, backups, security, monitoring, bug fixes and a set amount of small changes.

For small business sites, often a few thousand to around ₹25,000 per year depending on scope.

No, but without maintenance, sites become slow and insecure over time.

A service level agreement stating response and resolution times.

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